FAQs
You do not! This online counter is here so that you can track your progress in line and return when your number is about to be called. We encourage you to take a look around our shop and West Newton Square while you wait.
Unfortunately not. In order to keep the lines flowing, we ask that all members of a group be present to request their own ticket.
No, each ticket is for one person only. The exception is children 6 and under, who can enter with a parent or guardian.
The wait can vary significantly by day. You can ask our staff for an estimate when you arrive. On peak days when there is a line, we will be limiting attendees to 30 minutes each in the venue.
Please check in with staff at our shop to get a new ticket if you wish to re-enter the event. When there is a queue, we will not allow re-entry until the queue has cleared.
Please try to be at the event space when the ticket counter is around 10 numbers away from yours.
If you were not around when your number was called, let our staff know. You'll be the next to enter once there is enough space in the venue.
Yes, there is. Our bathroom is not wheelchair accessible, however; if you use a mobility device and cannot walk down a flight of stairs, please let our staff know so we can tell you about nearby alternatives.
Show your event ticket at Moments Cafe (1284 Washington St) from August 25 to August 31 to get 20% off your order.
This promotion does not apply to online orders.